(510) 255-9684
info@ng-associates.com

Foodservice questions? How can we help?

This is a complimentary service. Our Ask an Expert portal makes it easy to get timely assistance with an inquiry about commercial foodservice operations, as well as facility and equipment design issues. . If we can help someone, even in a small way, it gives our team satisfaction and purpose!

 

We are happy to help in the following ways:

  • Answer general questions (challenge us!)
  • Suggest a referral to an agency, manufacturer or consultant, when appropriate
  • Suggest areas for further research related to your inquiry

Once you submit your question, we will assign one of our experienced team members to answer your inquiry in a timely manner.

NGA does not have any business arrangements or receive rebates or kickbacks from suppliers of equipment or services we specify or recommend. We are solely dedicated to the best interests of the people and organizations we serve. Click here to view our community support projects.


To submit your question, please fill in the following:


* Full Name:
* Email:
Title:
Business/Organization:
* City:
* State/Province:
* Country:
Phone Number (Country Code, City/Area Code, Phone Number):
* Your Question:

* Required information

By using our "Ask an Expert" portal, you acknowledge that you have read and agree to our Disclaimer.
Accept


Acceptance above is required for use of our "Ask an Expert" portal.

DISCLAIMER

Last modified: October 3, 2020.

Disclaimer


The information presented on or through the website www.ng-associates.com (our "Website") is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
 
 
 
 
 

Privacy Notice


Introduction

NGAssociates ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.
 
This policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
 
This policy applies to information we collect:
 
  • On this Website.
  • In email, text, and other electronic messages between you and this Website]

It does not apply to information collected by:
 
  • Us offline or through any other means, including on any other website operated by Company or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
 

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@ng-associates.com.
 

Information We Collect About You and How We Collect It

In our “Ask an Expert” portal, we collect several types of information from users of our portal, including information:
 
  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number ("personal information"); We collect this information:
  • Directly from you when you provide it to us.
  • Automatically if you make a submission through the portal, which may include IP addresses.

Information You Provide to Us

The information we collect on or through our Website “Ask an Expert” portal may include:
 
  • Information that you provide by filling in forms on our Website. We may also ask you for information, and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Any questions or inquiries you direct to our attention.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:
 
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
 
We may disclose personal information that we collect or you provide as described in this privacy policy:
 
  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business [and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them].
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of NGAssociates’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by NGAssociates about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:
 
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of NGAssociates, our customers, or others.

Correcting Your Information

You may send us an email at info@ng-associates.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
 

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.
 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
 
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
 

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page [with a notice that the privacy policy has been updated on the Website home page]. The date the privacy policy was last revised is identified at the top of the page.
 

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@ng-associates.com or +1 (510) 255-9684.  
 
 
 
 
 
 
 
 
 
 
 

ASK

DISCLAIMER, TERMS OF SERVICE AND PRIVACY NOTICE

Last modified: October 3, 2020.

Disclaimer


The information presented on or through the website www.ng-associates.com (our "Website") is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
 

Privacy Notice


Introduction

NGAssociates ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.
 
This policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
 
This policy applies to information we collect:
 

It does not apply to information collected by:
 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
 

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@ng-associates.com.
 

Information We Collect About You and How We Collect It

In our “Ask an Expert” portal, we collect several types of information from users of our portal, including information:
 

Information You Provide to Us

The information we collect on or through our Website “Ask an Expert” portal may include:
 

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:
 

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
 
We may disclose personal information that we collect or you provide as described in this privacy policy:
 

We may also disclose your personal information:
 

Correcting Your Information

You may send us an email at info@ng-associates.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
 

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.
 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
 
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
 

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page [with a notice that the privacy policy has been updated on the Website home page]. The date the privacy policy was last revised is identified at the top of the page.
 

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@ng-associates.com or +1 (510) 255-9684.  
 
 
 
 
 
 
 
 
 
 
 

Disclaimer, Terms of Service, Privacy Notice and Cookie Policy.


If we can help someone, even in a small way, it gives our team satisfaction and purpose! That said, we want to be clear about our liability for providing this assistance. With the best intentions, we request you accept the following.


Disclaimer:
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
 
Acceptance of Terms:
Welcome to NGAssociates (“Service” or “Website”), owned and operated by NGAssociates (“NGA”). By clicking “I Agree” on the account registration or payment page or using the Website in any way, you are agreeing to comply with and be bound by this Agreement, the Privacy Policy,and all rules, policies, and disclaimers posted on the Website or about which you are notified (collectively “Terms”). Please review all of the Terms carefully before using the Website.
 
By using the Website, you (i) agree to be bound by the Terms, (ii) represent that you are over the age of thirteen (13) and able to form legally binding contracts, (iii) agree and acknowledge that by using the Service you are accepting a benefit that cannot be disgorged, (iv) acknowledge that the service is subject to U.S. export controls and agree that you will comply with U.S. export controls, and (v) represent that you are neither located in a sanctioned countrynor a prohibited person.
 
Please note that these terms provide that if you and NGA are unable to resolve any disputes that arise either informally or through mediation, the dispute will be resolved by binding arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury. You and NGA also agree that any claims or disputes cannot be brought as a class action. Please carefully review the dispute resolution section below. If you do not accept the arbitration provision below, you may not use the website.
 
These terms also explain the consent you provide to us to contact you using the telephone numbers you provide to us, including via automated dialing or texting systems (see section 4 for more information).
 
Cookie Policy:
We use cookies to understand how you use our site, give you an awesome experience, and deliver our services.